TERMS & CONDITIONS

General Conditions

Gold Class Transfers will not be responsible for any delays incurred due to traffic congestion or vehicle breakdown circumstances beyond our control.

Gold Class Transfers is not responsible to compensate any funds that travellers incur due to breakdowns or any other problems.

Gold Class Transfers is not responsible for the loss or damage of luggage, personal and/or valuable items.

All transfer services are NON-SMOKING. Due to government law, smoking or the consumption of alcohol is illegal on vehicles by Queensland law.

Cancellations

No shows are fully charged.
On the day or 24 hours prior is full charge
Cancel in 24-48 hrs is 50%

How can I find the Driver when I arrive at the airport terminal?

When you arrive at the arport, you don’t have to worry about finding our driver. Our professionally accredited drivers are able to track customers at the exit point or at the customs hall. He will be holding a IPad with your name on it

Brisbane Airport International Terminal

When you get out of exit door from Customs and walk to the left side the terminal. The driver will wait for you there with your name on a sign. You will never miss us because we will be there on time.

Brisbane Domestic Terminal

The driver will meet you at the luggage carousel of the airline.

What if my flight gets delayed?

There will be no charge for any additional waiting time. Our professiona drivers are able to monitor each of the flight timings. Therefore no matter how delayed your flight is you should not panic but feel relaxed that your driver is waiting for you at the terminal point on arrival.

How long will the driver wait for me at the terminal?

Our drivers can wait for you till you turn up, normally max 80 mins. If the flight gets delayed further, our drivers will wait longer.

What payment options can you accept?

Our Customers can pay as following options:

1. By Visa and Credit card by our Web online PayPal Service( No Extra Surcharge)

2. By over the phone.

3. By Visa or Credit Card on Pickup in the vehicle.

3. You may make the payment in cash on pickup.

Is it possible to share with other passengers such as friends or families from using airport transfers?

Of course, You can but the rate will be slightly changed if you are going two locations. Give us call and get a quote!

What about pricing?

Check Rates